India has one of the largest and diverse education systems in the world. Privatization, widespread expansion, increased autonomy and introduction of Programmes in new and emerging areas have improved access to higher education. At the same time, it has also led to widespread concern on the quality and relevance of the higher education. To address these concerns, the National Policy on Education (NPE, 1986) and the Programme of Action (PoA, 1992) spelt out strategic plans for the policies, advocated the establishment of an independent National accreditation agency. Consequently, the National Assessment and Accreditation Council (NAAC) was established in 1994 as an autonomous institution of the University Grants Commission (UGC) with its Head Quarter in Bengaluru. The mandate of NAAC as reflected in its vision statement is in making quality assurance an integral part of the functioning of Higher Education Institutions (HEIs).

The NAAC functions through its General Council (GC) and Executive Committee (EC) comprising educational administrators, policy makers and senior academicians from a cross-section of Indian higher education system. The Chairperson of the UGC is the President of the GC of the NAAC, the Chairperson of the EC is an eminent academician nominated by the President of GC (NAAC). The Director is the academic and administrative head of NAAC and is the member-secretary of both the GC and the EC. In addition to the statutory bodies that steer its policies and core staff to support its activities NAAC is advised by the advisory and consultative committees constituted from time to time.

Important Notification:

"The revised manuals for general institutions i.e., University, Autonomous College, Affiliated College (both UG & PG) will be applicable to HEIs which submit IIQA on or after January 1st 2020 only. Kindly Click here for revised manuals "

Clarification Regarding Revised Manual


" Dual Mode Universities (DMUs) can submit IIQA from 16th December 2019 | Teacher Education Institutions can submit IIQA from 20/11/2019 | All Dual Mode Universities may apply for A and A in the Dual Mode Manual only from 15/12/2019 | Sanskrit Universities can submit IIQA from 14th October 2019"


  1. Accreditation Results- 26th November, 2019
  2. Applications invited for Academic Consultant post on contract basis to NAAC Office, Delhi
  3. Special Exclusive Interview of Director, NAAC in all India editions of The New Indian Express News Papers (edex)
  4. Invitation from HEI's to submit best practices on Teaching-Learning
  5. NAAC Project Publication Release Ceremony on “Compilation of Good Practices of Quality Assurance Agencies across the Globe”
  6. New York ~ Bengaluru Vision Statement 2019 towards Yoga Higher Education Accreditation released by Hon’ble Minister of HRD and Minister of AYUSH
  7. Release of NAAC Newsletters and Compendium of Activities and Achievements of NAAC


  1. Clarification Regarding Revised Manual
  2. Notification to Universities (Dual Mode)
  3. Fee Structure of A & A process for Teacher education Institutions
  4. UGC notified circular regarding 'UGC - CARE Reference List of Quality Journals'
  5. Notification to Health Science Institutions
  6. Footnote/cautionary note to the Peer Team members while on Peer Team Visit
  7. The second level DVV clarification is on hold
  8. Cautionary note to the HEIs not to upload / provide additional information after submission of SSR/DVV clarification by email or through IMS
  9. Standard Operating Procedure (SOP) for Data Verification and Validation (DVV) relating to Health Sciences Universities and Colleges in RAF. (Applicable for all cycles and for Re-Assessment)
  10. Bhagawant University, Sikar Road, Ajmer, Rajasthan is black listed by barring the said university from the A&A process of NAAC
  11. Cautionary note to the HEIs not to upload the data in Google drive and other sources
  12. Autonomous Colleges- Eligibility and Extension of Validity
  13. Issue Management System (IMS)
  14. Modified time line for submission of Self Study Report (SSR)
  15. Policy to withdraw Accreditation applications by HEIs
  16. Notification : Validity Period
  17. Non Applicable Metrics
  18. Extension of validity of Accreditation period from 5 years to 7 years
  19. Extension of validity of accreditation for high performing institutions
  20. Delinking unapproved offcampus
  21. Notice to Public
  22. Video Recording for all onsite visits from first interaction till the Exit meeting
  23. Cautionary note to Higher Education Institutions


  1. Submission of Online AQAR as on 27/12/2019
  2. Guidelines for Grievance Redressal (Appeals) and Intent for Appeal
  3. Bibliometric data validation methodology of NAAC (For Universities and Autonomous Colleges)
  4. The new guideline for the creation of IQAC and AQAR
  5. Guidelines for Appeals Mechanism
  6. Procedure for academic collaboration for seminar without Financial Support
  7. Office Memorandum: TA & Sitting Fee Payable to Officials and Non-Official Members/Experts
  8. Guidelines for Institutions to opt out 'Non Applicable Metrics'
  9. Centralised Complaints Management Committee (CCMC) to deal with complaints pertaining to Assessment and Accreditation process of NAAC

General Queries
+91-80-23005100, 111
Call Centre / FMC
080- 23005200
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All registered users of NAAC are requested to use only Support/Helpdesk (in portal) for reporting any kind of queries/issues
Call Centre Timing
9.15 am to 1:00 pm and 1:30 pm to 5.45 pm on all days except Saturdays, Sundays and government holidays

NAAC Delhi Office
+91-11-23239332, 333, 340

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